1. Due to the custom and personalized nature of many of our products, all sales are final. We do not accept returns or exchanges unless the item is defective or damaged upon arrival.

2. If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will provide instructions for returning the product and issuing a refund or replacement.

3. Custom and personalized items cannot be returned or exchanged under any circumstances.