Welcome to our website! By accessing or purchasing from Wes Smith Limited, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases.

1. General Terms
1.1 These Terms and Conditions govern your use of our website and the purchase of jewellery from us.
1.2 We reserve the right to change or update these Terms at any time without prior notice. All changes will be posted on this page with an updated date.
1.3 By continuing to use our website or making a purchase after any changes, you accept and agree to the revised Terms.

2. Products and Custom Orders
2.1 All jewellery pieces are subject to availability. We make every effort to accurately represent our products on the website, but slight variations in appearance may occur due to lighting, screen resolution, and craftsmanship.
2.2 For custom orders, a deposit of 20-50% is required, depending on the piece being commissioned. The deposit is non-refundable if you decide not to proceed with the purchase once the piece is being constructed. The deposit contributes to covering material costs. A consultation form must be signed to confirm the agreement.
2.3 We reserve the right to refuse or cancel any order if there are concerns regarding fraudulent activity or inaccuracies in the order.

3. Pricing and Payments
3.1 Prices for products and services are listed on our website in the applicable currency and may be subject to change without notice.
3.2 We accept payments via credit/debit cards, PayPal, and other payment methods provided at checkout.
3.3 Any applicable taxes, shipping, and handling fees will be added to the total cost at checkout.

4. Shipping and Delivery
4.1 We only offer domestic shipping options. Shipping costs will be calculated at checkout based on your location.
4.2 Delivery times are estimates and may vary depending on the product, location, and external factors beyond our control.

5. Jewellery Care and Warranty
5.1 We recommend following the care instructions provided with your jewellery to maintain its quality.
5.2 Our jewellery is crafted with the highest standards of craftsmanship; however, we do not offer warranties against damage due to misuse, accidents, or natural wear and tear.

6. Intellectual Property
6.1 All content on this website, including but not limited to images, designs, and text, is owned by Wes Smith Limited and is protected by copyright laws. You may not reproduce, distribute, or modify any content without permission.

7. Limitation of Liability
7.1 To the extent permitted by law, Wes Smith Limited is not liable for any damages, losses, or claims arising from the use of our website or products, including indirect, incidental, or consequential damages.
7.2 Our liability is limited to the purchase price of the product that caused the issue.

8. Governing Law
8.1 These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms shall be resolved in the appropriate courts located in New Zealand.

9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Wes Smith Limited
anwesa@wessmith.co.nz

By using our website and making a purchase, you acknowledge and agree to these Terms and Conditions.